All of our products are made with the very highest quality materials. MOTOPAL is committed to ensuring a pleasurable product and/or shopping experience for its customers. If for some reason you are unhappy with your purchase, please send your MOTOPAL and proof of purchase or receipt to this address: 6841 N Rochester Rd, Rochester Hills MI, 48306 Dock #11 for a refund of the product purchase price, excluding shipping charges. You may also reach us at 586-484-5190. All returns must be postmarked within 30 days of purchase. Refunds will be issued with in 48 hours of the receipt of the returned product. Refunds will be issued in the same manner the original purchase was made. Return shipping charges are the customer’s responsibility. To purchasers of MOTOPALAUTO™ merchandise; MOTOPALAUTO shall refund the purchase price or replace an item (if supplies permit) for any MOTOPALAUTO™ merchandise shown (to MOTOPALAUTO’s satisfaction) to have been defective in materials or workmanship. There are no other express or implied warranties for MOTOPALAUTO™ products, including warranties of merchantability or fitness for any particular purpose.
Our primary shipping service is UPS Ground services which can take from 1 to 5 business days to the west coast. Our products ship from Michigan.
Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.
We do not profit from shipping. Should you ask for Rush shipping, or if we're shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package.
Terms and Conditions Changes and/or Modifications
PLOPTYK INNOVATIONS, LLC reserves the right to make alterations or modifications at any time applicable to end user of any part or portion of MOTOPALAUTO.COM, institute and update conditions that include but are not limited to the addition of fees and/or charges for use or accessibility of information. It is agreed that any changes and/or modifications shall be effective immediately upon the live online posting of revised material and/or new information or by electronic notification or any other means necessary to deliver notification of such changes and/or modifications. The use of the MOTOPALAUTO.COM web site after any changes and/or modifications constitutes full acceptance of such changes and/or modifications by the end user.
If you'd like to make a purchase and have it shipped internationally, please send us an email . Be sure to include a list of the products you'd like to purchase, your shipping address, phone number, and the email address to which we should send. A member of our Customer Service team will contact you to make all the arrangements.